Purchase tickets wirelessly, anytime, anywhere on your mobile device. cubs.com mobile ticket purchase is compatible with most Internet-enabled mobile devices* and does not require any additional download.
To order tickets on your mobile device:
* Mobile ticket purchase is compatible with the following devices. Additional devices will be enabled shortly.
Text Cubs to 88019 now to get Cubs ticket info sent straight to your mobile phone! Text messages will be sent to your phone about upcoming featured series and special ticket offers!
Text STOP to 88019 to opt-out at any time.
For HELP, reply HELP to 88019
Message and data rates may apply.
Expect 1-2 messages per week.
Participating Carriers: Alltel, AT&T, Boost Mobile, Cincinnati Bell, Sprint, T-Mobile, Verizon Wireless, US Cellular, Rogers/Fido, Bell Mobility, Sasktel, MTS, Telus, and Virgin
* No registration or premium subscription fees required. Message and Data Rates May Apply, contact your carrier for details.
To have your tickets added to your Apple Passbook Application:
Select a game you would like to purchase tickets for.
Choose 'Tickets@Home / Passbook' as your delivery method.
Complete the purchase.
From an iPhone or iPod running iOS6 with Passbook, go to the confirmation page or email, click on the link to go to the Tickets@Home page.
Select 'Add to Passbook' for each ticket or print the tickets to a standard printer.
Passbook is a feature within Apple's iOS 6. Passbook enables patrons to utilize Apple's iPhone as a ticket delivery platform. Apple Passbook features include the ability to perform actions, like alerts, based on time and geographic location. Tickets will display on an Apple iPhone from within Apple Passbook and from the patrons' iPhone lock screen when and where they are required allowing the user to present a 2D barcode to gain access to the event.
On the payment page, under Delivery Method, select 'Tickets@Home / Passbook'.
You will need to enter through a designated gate at the stadium; this gate location will be specified in your purchase confirmation e-mail with your tickets. To gain entry, you'll need to retrieve the barcode from your Apple Passbook Application and present it to be scanned. As each Passbook Ticket barcode is scanned, a paper ticket is automatically printed and presented to you as you enter the stadium. Each ticket holder must retain their own paper ticket throughout the game.
The barcode that is stored within your Passbook Application is accompanied by a number. If there are difficulties reading the barcode, the ticket taker can manually enter the barcode number into the scanning device to validate your Passbook Ticket.
From an iPhone or iPod running iOS6 with Passbook, go to the confirmation page or email, click on the link to go to the Tickets@Home page. Select 'Add to Passbook' for each ticket or print the tickets to a standard printer.
A Passbook Ticket contains a unique barcode, a barcode number and the customary ticket information that you are familiar with seeing on a paper ticket such as game date, time, section, row, seat, etc... The back of the ticket will contain venue information as well as Terms & Conditions.
The Tickets@Home / Passbook Ticket is delivered within a short time after you purchase the ticket. Typically, you will receive your ticket in under a few minutes, but delivery times may vary according to network conditions and the wireless subscriber's whereabouts related to coverage.
Each ticket purchased on a single order will be sent as a separate ticket file, e.g., if you purchase 3 tickets, you will receive 3 separate ticket files. Each ticket will need to be added to Apple Passbook and produced at the stadium to evidence entry.
Upon the attempt to download the ticket to Passbook, you will receive an error message indicating: "The Apple Passbook feature is currently supported on Apple iOS6 or later versions. Please access this feature from a Safari browser on a device that is running Apple iOS6 or later versions."
You simply select "Add to Passbook" for each ticket purchased.
If you have not received your tickets via e-mail: Contact the Help Desk at 800-352-0212. Explain what happened and you will be helped with your order.
If you still have the Tickets@Home email links, you can either re-add the tickets to your Passbook application or you may reprint the Tickets@Home tickets via a standard printer. If not, please see the stadium's "Will Call" box office window where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
If your cell phone is stolen contact the box office immediately; your original Tickets@Home / Passbook Ticket(s) will be cancelled and you will be able to pick-up reprinted tickets at the stadium's "Will Call" box office window. When you purchase your ticket, you will also be sent an e-mail with a link to the Tickets@Home tickets. These tickets may be printed out and presented at the stadium instead of the Passbook Ticket. Your Tickets@Home Ticket should only be used if your mobile phone is lost; damaged; or you otherwise delete the message containing your ticket. The purchaser understands that both ticket forms contain the same barcode number. That number is only valid for a single entry.
All fees related to the actual Passbook Ticket(s) are included when you buy the ticket. However your cellular carrier may charge a data fee. Please consult your cellular plan for any charges associated with utilizing and downloading tickets via Apple Passbook.
For Apple Passbook features and functions, please consult with Apple Passbook information. Technically, if the link from the confirmation page and email is sent to another person, they would have access to upload those tickets to their Apple Passbook application as well.
Please see the stadium's "Will Call" box office window where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
By using any aspect of Tickets@Home / Passbook ticketing, you are accepting the following terms and conditions. Full Details »
If you still have the Tickets@Home email links, you can either re-add the tickets to your Passbook application or you may reprint the Tickets@Home tickets via a standard printer. If not, please see the stadium's "Will Call" box office window where you will need to present your photo ID and the credit card you used to purchase the ticket(s).
