Have questions or concerns? Need to purchase additional tickets?
Your VIP Hotline is here to help! We are open Monday - Friday 9:00am to 5:00pm MT. Give us a call at (303)312-2222 or email us at email@example.com. Season Ticket Representatives are available all season to answer questions and provide assistance. Below are some frequently asked questions that may help you out as well!
Click on a topic below for complete information.
a. Season Ticket Holders can purchase discounted additional game tickets (reduced from the individual game prices) for Value and Premium games, online through Rockies.com (fees apply) or through the private Season Ticket Hotline. To purchase online, you will need to log in to Account Manager below.Close »
a. We have an extensive Exchange Program available to Season Ticket holders that cannot attend a game. This exchange program is valid for full season tickets only, additional tickets purchased are not exchangeable. Click here for more information.Close »
a. Lost or damaged tickets can be reprinted for a $5.00 fee. Please keep in mind that reprinting tickets will void the original tickets. The Season Ticket Holder of record must contact the Season Ticket Hotline for assistance. After hours/weekend reprints on the day of the game, can be processed by customer service located near Gate D, at 20th and Blake St.Close »
a. We do not have the opportunity to upgrade a seat location during the season. However, we will contact all customers in October or November to give them an opportunity to change or improve their seats.Close »
a. Any changes to the account needs to be in written form and submitted to the Colorado Rockies, Attention Season Tickets, 2001 Blake Street, Denver, CO 80205 or emailed to firstname.lastname@example.orgClose »
a. As a Season Ticket Holder you can purchase additional tickets for Value and Premium games at a discounted rate.Close »