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My Cubs Tickets

With My Cubs Tickets, your online ticket manager, you can easily manage your Chicago Cubs Season Tickets from a secure and convenient location on Cubs.com/sth.


First time User:

Cubs Account Number = Enter your Season Ticket account number
Password = Enter your password provided within the March 10 email (password is case sensitive)

Returning User:

Cubs Account Number = Enter your Season Ticket account number
Password = Enter the unique password you created (password is case sensitive)

* Contact your Season Ticket Service Representative with any login questions Features:
  • Within the My Account portion, you are able to update your Season Ticket account email address. (All other information will have to be updated through your Season Ticket Service Rep).
  • Here you have the ability to change your password, update payment info, or link to your MLB account.


Forward Tickets:

Once successfully logged into My Cubs Tickets:
  • Select the My Ticket Inventory tab.
  • From the "Ticket Action" dropdown menu select: Forward Tickets to view ticket inventory.
  • Select the event game date(s) and seat(s).
  • Then add a "new friend" or select from the existing "friend" list to forward your selected seat(s).
  • Review the ticket forward request and receive confirmation once complete.
  • The ticket recipient (your friend) will receive an email with the forwarded tickets and will need to create a new My Cubs Tickets account to accept the seat(s), if they do not already have an account.
  • The Ticket recipient is then able to print the forwarded ticket(s).
Features:
  • Ticket forwarding can be completed until one hour after the scheduled first pitch (CT).
  • Multiple games events can be forwarded to a friend at a time.
  • Forwarded Budweiser Bleachers Season Tickets are not granted early gate entry.
  • To forward tickets to Will-Call, contact your Season Ticket Service Representative.
  • If you recall forwarded tickets, the original ticket bar codes become active again and an email notification is sent to the "Friend" informing them the tickets were recalled.
  • Once a forwarded ticket transaction has been completed and not recalled, the original ticket(s) becomes invalid and cannot be used.
Sell on StubHub:

Once successfully logged into My Cubs Tickets:
  • Select the My Ticket Inventory tab.
  • From the "Ticket Action" dropdown menu select: Sell on StubHub to view ticket inventory.
  • A new page will appear and you can connect your My Cubs Tickets account with your StubHub account by logging in and clicking the box below that states "Sign me in if coming from my Chicago Cubs account."
  • Here you are able to include detailed information you would like to include in your StubHub ticket listing.
    • Within Pricing you can select either a fixed price or a declining price which gradually reduces the selling price (enter a date when that starts).
  • Once Price is determined a "see your payout" link will explain the payout breakdown if the tickets are sold.
  • Within the Price page everything is listed is displayed and the area where one can edit their payment preference by clicking the "edit" button.
  • To review ticket history within StubHub, select either the "Listed" or "Not Listed" tab for the detailed ticket history.
Features:
  • Make sure your internet browser pop-up blockers are turned off
  • Tickets posted on StubHub must be resold 6 hours prior to the scheduled first pitch.
  • Tickets can only be posted to StubHub one game at a time.
  • To remove a listing from StubHub, click the Event and then Listing:
    • Selecting "Delete" will delete the listing. (Once Deleted, the original ticket barcodes will again become valid).
    • Selecting "Deactivate" will pause the listing. (While the listing is paused, the tickets will still remain on StubHub and the original barcodes will still be invalid).
  • Once a StubHub resale transaction has been completed, the original ticket(s) will become invalid and cannot be used.
  • Each StubHub transaction is subject to fees.
Print Tickets:

Once successfully logged into My Cubs Tickets:
  • Select the My Ticket Inventory tab.
  • From the "Ticket Action" dropdown menu select: Print Tickets to view ticket inventory.
  • Select the game event to print.
  • Select the seat(s) to print.
  • Choose the Print Tickets button.