Ticket Refund Information
Fans who purchased Cubs Division Series tickets online or by telephone through tickets.com can obtain a refund by sending their tickets to the Chicago Cubs Ticket Office at 1060 West Addison, Chicago, IL 60613-4397. Entire tickets must be sent, along with your name, address, and daytime phone number.
Customers who purchased tickets on Oct. 4 for the NL Championship Series will automatically receive a credit on the charge card used for those tickets.
Tickets that are labeled "Season" on the front of the ticket have no cash value. Refunds will be sent to the Cubs Season Ticket holder on record. If a season ticket holder opted to receive a refund, we will attempt to credit the refund in the same manner of payment used to purchase the tickets.
Tickets that are labeled "Broadcast," "MLB" or "Club" on the front of the ticket have no cash value and should be returned to the place of purchase for a refund.
Tickets that are labeled "Individual" on the front of the ticket can be refunded by sending the tickets to the Chicago Cubs Ticket Office at 1060 West Addison, Chicago, IL 60613-4397. Entire tickets must be sent, along with your name, address, and daytime phone number.
All refunds will include a refund for the ticket price, facility fees and per ticket fees. All fans holding Cubs postseason tickets should refer to the back of the tickets for complete information. The Chicago Cubs will not be responsible for mailed tickets not received, unless proof of receipt by the Cubs is provided. Failure to claim said refund by Nov. 30, 2007, will constitute a waiver of all right to any refund and/or credit will be deemed an irrevocable assignment of said rights including the right to a refund of any amount paid for this ticket to the Chicago Cubs. The Cubs recommend sending tickets via certified mail or other tracking services.
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