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Online Purchases through Tickets.com or cubs.com:
For fans who purchased tickets online directly through Tickets.Com or cubs.com for Cubs Division Series Home Game 3 or Any League Series Games to be played at Wrigley Field, you will receive an automatic credit to the original credit cards used for purchasing the tickets. These credits will appear on your credit card statement no later than October 17th, 2008

"Season," "Broadcast," "MLB," "Club" and "Individual" Ticket Designations:
Tickets that are labeled "Season" on the front of the ticket have no cash value. Refunds will be sent to the Cubs Season Ticket holder on record. If a season ticket holder opted to receive a refund, we will attempt to credit the refund in the same manner of payment used to purchase the tickets.

Tickets that are labeled "Broadcast," "MLB" or "Club" on the front of the ticket have no cash value and should be returned to the place of purchase for a refund.

Tickets that are labeled "Individual" on the front of the ticket can be refunded by sending the tickets to the Chicago Cubs Ticket Office at 1060 West Addison, Chicago, IL 60613-4397. Entire tickets must be sent, along with your name, address, and daytime phone number.

All refunds will include a refund for the ticket price, facility fees and per ticket fees. The Chicago Cubs will not be responsible for mailed tickets not received, unless proof of receipt by the Cubs is provided. Failure to claim said refund by Nov. 30, 2008, will constitute a waiver of all right to any refund and/or credit will be deemed an irrevocable assignment of said rights including the right to a refund of any amount paid for this ticket to the Chicago Cubs. The Cubs recommend sending tickets via certified mail or other tracking services.