OUR COMMITMENT TO FAN SAFETY
Fan safety is a top priority for the Cubs and Major League Baseball. The Cubs are adding metal detectors at all Wrigley Field gates as part of a league-wide initiative to increase and standardize security procedures at each Major League ballpark. This enhanced security screening will be in place by Opening Day 2016 and is in addition to the current bag check already in place.
The new entry process is as easy as four steps. Watch this short video and review our frequently asked questions to help you save time during the screening process.
As we implement this security enhancement, we are making every effort to ensure our entry process remains as efficient as possible. We encourage fans to plan for additional time needed to enter the ballpark. We appreciate your patience as we work to keep the confines friendly.
TIPS FOR EASY ACCESS TO WRIGLEY FIELD
Follow these simple tips as you prepare to enter the ballpark:
PROHIBITED ITEMS LIST FOR CUBS GAMES
The following items are prohibited at Wrigley Field during Cubs games: Alcohol, bags larger than 16 x 16 x 8 inches, brooms, containers (cans, glass, hard-sided coolers, thermoses or flasks), illegal drugs, inflatables, laser pointers, luggage or car seats, nets, noise makers, non-factory sealed plastic bottles, portable stadium seats, selfie sticks, unmanned aerial vehicles, weapons of any kind and any other item deemed inappropriate by ballpark operations personnel. Please note the list of prohibited items may be different for other Wrigley Field events including concerts. Please contact Cubs Fan Services at 773-388-8270 with questions regarding other Wrigley Field events. Please note whether certain items such as umbrellas are permitted into Wrigley Field during a concert is at the discretion of the artist.
PERMITTED ITEMS LIST FOR CUBS GAMES
The following items are permitted at Wrigley Field during Cubs games: Bags, purses, fanny packs and backpacks smaller than 16 x 16 x 8 inches, soft-sided coolers, wheelchairs and small umbrella strollers. Fans with bags and containers will be directed to designated lanes where security personnel will search these items, as in previous years. "Express" lanes will be available for guests not carrying a bag or container. Please note the list of permitted items may be different for other Wrigley Field events including concerts. Please contact Cubs Fan Services at 773-388-8270 with questions regarding other Wrigley Field events. Please note whether certain items such as umbrellas are permitted into Wrigley Field during a concert is at the discretion of the artist.
GUEST CODE OF CONDUCT
In conjunction with the Office of the Commissioner of Baseball, the Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior at our ballpark. Please familiarize yourself with our Guest Code of Conduct, to which all Wrigley Field visitors must adhere to.
Our fan text messaging service will continue to allow you to call our attention to issues in the ballpark without leaving your seat. Text us at 69050 with the keyword "Friendly" and a description of your seat location and issue, and we will respond to your request as soon as possible. Standard message and data rates may apply. Fans needing assistance also can visit Fan Services, located behind home plate to the main concourse.
Q: Why are the Cubs implementing the use of metal detectors at Wrigley Field?
A: Major League Baseball has mandated the use of metal detection screening of all fans prior to entry to each Major League ballpark to increase and standardize security practices across the game. Fan safety is a top priority for MLB and the Chicago Cubs. We believe this change provides the assurance of an additional level of security screening.
Q: When are you going to start using metal detectors?
A: Walk-through metal detectors will be in use at all Wrigley Field gates by Opening Day Monday, April 11, 2016.
Q: What can fans expect at the gates of Wrigley Field?
A: Security and event staff will be positioned throughout the perimeter of the ballpark at all Wrigley Field entrances as in previous years. Please follow posted signage and directions given by Wrigley Field personnel. Fans not carrying bags will be directed to our "Express" (no bags) lanes. Fans with bags will be directed to designated lanes where security personnel will search these bags, as in previous years. Note bags may not exceed 16 x 16 x 8 inches per MLB regulations.
Security staff stationed at the inspection lanes will ask fans to remove their phones, keys, cameras and any other heavy metal item from their pockets and place them on the inspection table. Fans will then pass through the walk-through metal detector. If the device detects something, fans may be asked to double check their pockets and pass through the metal detector again, or they may be screened with a hand-held wand. After the screening is complete, fans will present their tickets to be scanned in order to enter the ballpark.
Q: Are you changing other gate policies or your list of prohibited items for 2016 as well?
A: All other standard Wrigley Field gate policies and procedures remain unchanged for the 2016 season. As a reminder, the following items are prohibited at Wrigley Field: alcohol, bags larger than 16 x 16 x 8 inches, brooms, containers - cans, glass, hard-sided coolers, thermoses or flasks, illegal drugs, inflatables, laser pointers, luggage or car seats, nets, noise makers, non-factory sealed plastic bottles, unmanned aerial vehicles, weapons and any other item deemed inappropriate by ballpark operations personnel.
Q: Are the Cubs restricting bags?
A: No, we are not changing our bag policy. The Cubs will continue to allow bags, backpacks and purses, as long as the bag is not larger than 16 x 16 x 8 inches. All bags, including purses, will continue to be inspected. Please consider not bringing a bag to the ballpark - this will help reduce your wait time at our gates. Bags cannot be stored and must remain with guests.
Q: Do I have to take off my jacket, belt or shoes?
A: No. While the process may look similar to airport screening, you do not need to remove your jacket, belt or shoes. Watches, wallets and coins also can remain in place.
Q: Does this mean it's going to take a long time to get through the gates before each game?
A: As we implement this security enhancement, we are making every effort to ensure our entry process remains as efficient as possible. As with any new procedure, we anticipate an adjustment period for our staff and fans. We encourage fans to plan for additional time needed to enter the ballpark. We appreciate your patience.
Q: Are metal detectors safe?
A: Metal detectors operate at a very low frequency of electromagnetic pulses. There is no exposure to radiation. The electromagnetic levels are lower than you are exposed to on a routine basis from using a cell phone or an automatic garage door opener. Metal detectors are safe for all individuals, including pregnant women, children and people with pacemakers. If you are concerned about using the walk-through or hand-held detectors, you can request an alternate screening.
Q: Will it hurt my pacemaker?
A: All security metal detectors are manufactured in compliance with international technical as well as medical standards. However, if you are concerned, you may speak with a security officer at the gate who may provide you with an alternate screening
Q: I have a medical implant that sets off metal detectors. What is going to happen to me at the gate?
A: Please advise our security staff of your need. You will then be directed to a security officer at that gate who may provide you with an alternate screening.
Q: What if I don't want to pass through the metal detector?
A: If a fan has a medical condition and does not want to go through the walk-through metal detector, they will be directed to a security officer at that gate who may provide the fan with an alternate screening.
Q: Do children have to go through the metal detectors?
A: All people who enter Wrigley Field will have to go through the enhanced security screening process as required by MLB. Parents may carry infants and toddlers through the walk-through metal detectors. Children who are old enough and able to walk, may be asked to walk through on their own. If the detector alarms, children may be subject to an alternate screening.
Q: Can I still bring a stroller through the metal detector? What about a wheelchair?
A: We will have designated entry lanes at every gate for fans requiring special assistance. In these cases, inspections will be conducted with a hand-held metal detector or alternate screening.
Q: Can I bring in my pocketknife?
A: No. We do not allow any knives or weapons of any kind into Wrigley Field. Please see the Wrigley Field Prohibited Items List.
Q: Can I bring in mace?
A: No. We do not allow mace or weapons of any kind into Wrigley Field. Please see the Wrigley Field Prohibited Items List.
Q. I have a permit to carry a concealed weapon. I am not affiliated with active law enforcement. How will this affect me?
A. Weapons and firearms of all kinds are prohibited in Wrigley Field. Law enforcement officials must register and check their weapons or firearms with a Security Staff member at the gate. Please see the Wrigley Field Prohibited Items List.