The following information is provided for convenience and ease of use. It is not intended to be a complete statement of the rules and regulations of Wrigley Field. Chicago Cubs reserve the right to change or modify these rules at our discretion. Nothing in this document should be construed as a contract between the Chicago Cubs and any other party.
Address: The address for Wrigley Field is: 1060 West Addison Street, Chicago, IL 60613. All correspondence can be mailed to this address. Telephone: (773) 404-CUBS (2827).
Administrative Offices: The Administrative Offices are located at 3721 N. Clark Street, Chicago, IL 60613. Telephone: (773) 404-CUBS (2827).
Advanced Ticket Sales: Please refer to the Ticket Sales section in this guide for information.
Age for Tickets: See Children's Tickets.
Alcoholic Beverage Policies: Alcoholic beverages will not be sold after the last out of the 8th inning during day games and the last out of the 7th inning or 10:30 p.m. for night games. Guests who appear to be under age 35 are required to show a valid photo ID indicating legal proof of age when purchasing alcohol at Wrigley Field. The Cubs reserve the right to deny entry to Wrigley Field to any individual who appears intoxicated. The Cubs and Levy reserve the right to deny beverage services to any customer who appears intoxicated.
Animals: Animals, except for service animals assisting visitors with disabilities, are not permitted.
Anthem Singers: Please refer to the National Anthem section in this guide for more information
Assistance During a Game: Please refer to the Fan Services section in this guide for more information.
Assisted Listening Devices: Please refer to the Disabled Guest Services section in this guide for more information.
ATMs: Automated Teller Machines are available throughout Wrigley Field for our fans' convenience. Locations include: inside Gate F; on first and third base ramps to the Upper Deck; on the Upper Deck Patio; near the Mezzanine Suites; and on ramps in the Bleachers and near the Budweiser Bleacher Suite. All ATMs are either PNC Bank or Bank of America. Please refer to the Amenities Map in this guide for locations.
Audi Legends Suite: Please refer to the Premier Seats & Services section in this guide for information.
Autographs: Fans may seek autographs from players and coaches from the time the ballpark opens until the batting practice cages are removed (approximately 45 minutes before game time). Fans will be allowed to wait at the Club Box wall on the outfield side of the dugouts. The Cubs ask that you show consideration for guests holding tickets in these seating areas. If you are seeking autographs in a seating location other than your own, you may be asked to proceed to your designated seating location. Fans interested in purchasing autographed or game-used memorabilia may call Cubs Authentics at (773) 404-4753 or email email@example.com.
Babies/Toddlers Tickets: Please refer to the Children's Tickets section in this guide for information.
Baby Changing Areas: Baby changing tables are available throughout Wrigley Field in nearly every restroom facility and in the First Aid office. The First Aid office is located on the first base side of the main concourse. Please ask an Ambassador for directions to the nearest restroom or refer to the Amenities Map in this guide for locations.
Bag Check: Each entry gate has designated bag check lines for all patrons carrying items which need inspection. All other patrons can use the express lines. All bags, purses and containers are subject to inspection prior to entry and should not exceed 16"x16"x8". Oversized luggage and strollers can be claim checked at the Bike Valet north of the Cubs Store at Clark & Addison St.
Ball Boys and Girls: During each home game, four Ball Boys and Girls monitor the out-of-play (foul) lines for right and left field, retrieving balls once they are designated foul by the base umpires. In addition, they are responsible for delivering new baseballs to the home plate umpire as necessary.
Ballpark Gates Open: For most games, Wrigley Field gates open two hours prior to the scheduled start time of the game.
Banners/Signs: Banners and signs are permitted in Wrigley Field when the following guidelines are followed to ensure the safety and enjoyment of all fans. The times of display are limited to before the game, between innings and after the game. The Chicago Cubs reserve the right to confiscate banners/signs with an inappropriate message, those that are commercial in nature, those causing a disturbance and/or those obstructing sightlines. Banners/signs may never be mounted on sticks, wooden frames, or any similar apparatus and may not be attached to any railings. Banners/signs may not be carried through the Club Box Aisles.
Batting Practice Schedule: Batting practice is scheduled to begin approximately two hours before each home game. Times are approximate and subject to change without prior notification and at the discretion of either team. Gates open two hours prior to game time.
Bicycle Parking: The Cubs offer a courtesy bike valet service for all Cubs home games. Sponsored by SRAM and World Bicycle Relief, the bike valet is located on Clark Street, north of The Cubs Store. Bicycles are claim checked and secured during the game. The courtesy valet opens two hours prior to each game's scheduled start time, and closes one hour after the game ends. Fans are allowed to bring bicycle helmets into the park to be stored under their seat.
Billy Williams Statue: Unveiled on September 7, 2010 to honor Hall of Famer Billy Williams who played outfield and first base for the Cubs from 1959 - 1974. The statue is located outside of Wrigley Field at the corner of Sheffield Ave. and Addison St.
Birthday Greetings: Please refer to the Scoreboard Greetings section in this guide for information.
Bleachers: Please refer to the Budweiser Bleachers section in this guide for information.
Bottles, Cans and Outside Beverages: No glass bottles, cans or alcoholic beverages of any kind may be brought into Wrigley Field. Hard-sided coolers and thermoses of any kind are not permitted into the ballpark. Water in unopened plastic bottles is allowed to be brought into the ballpark.
Box Office: Please refer to the Ticket Sales section in this guide for information.
Brick Pavers: Please refer to the Pavers section in this guide for information.
Brickhouse, Jack: In honor of legendary Hall of Fame Cubs broadcaster Jack Brickhouse (1916 - 1998), his famous phrase, "Hey Hey" is now affixed to both foul poles. Jack Brickhouse was the Chicago Cubs broadcaster from 1948-1981.
Bricks and Ivy Ball: Join Chicago Cubs players, coaching staff, owners and front office management for this annual event April 8, 2015. Held at Union Station, guests will enjoy an elegant dinner, music, and silent and live auctions. Guests may register by calling (773) 404-CUBS (2827) or online at www.cubs.com/community. Those interested in sponsoring a table should call the Chicago Cubs Community Affairs Department at (773) 404-CUBS (2827).
Television - Len Kasper, play by play, and Jim Deshaies, analyst, can be emailed at firstname.lastname@example.org.
Radio - Pat Hughes, play by play, and Ron Coomer, analyst, on WBBM 780 AM can be emailed at email@example.com.
Budweiser Bleachers: The bleacher entrance to Wrigley Field is located at the corner of Waveland Ave. and Sheffield Ave. Please note that bleacher seating is general admission and is on a first-come, first-served basis. Early arrival is suggested for better seating. (Gates open 2 hours prior to first pitch.)
Budweiser Patio: Please refer to the Premier Seats and Services section in this guide for information
Bus Service: Public transportation is the easiest way to get to Wrigley Field. CTA Bus #152 (Addison) and CTA Bus #22 (Clark) both stop at the intersection of Clark & Addison Streets. For more details, call the CTA Hotline at (773) 836-7000 or go to www.transitchicago.com.
Cameras/Video Equipment: Visitors are welcome to bring video and still cameras into the ballpark; however, tripods are not allowed in the seating areas. Recordings may be used for personal viewing only. Any other use, distribution or commercial use is prohibited. Fans may not distribute any copyrighted game information without permission of the Chicago Cubs.
Captain Morgan Club: Located at the corner of Addison St. and Sheffield Ave., the Captain Morgan Club is Wrigleyville's largest outdoor café, accommodating over 600 guests. Game tickets are not necessary to enter, but only ticketed guests have stadium in-and-out privileges. The Captain Morgan Club has both indoor and outside seating and is open before and after home games and non-game days throughout the Cubs season. For more information, call (773) 404-4750 or visit www.captainmorganclub.com.
Catch in the Confines: Families, friends, and fans of all ages have the opportunity at this annual event on June 21, 2014, to spend 50 minutes throwing the ball in the outfield, running the bases, visiting the batting cage, or sitting in the dugouts of Wrigley Field. Benefiting Chicago Cubs Charities, participants' tickets include a commemorative t-shirt, photograph, baseball, and lunch. For more information, call (773) 404-CUBS (2827) or visit www.cubs.com/community.
Charitable Donation Requests: The Cubs want to make a positive difference in our community. We welcome any request for charitable donations. All requests can be made online at www.cubs.com/donations. The requesting organization must be a non-profit 501 (3) (c) entity, and the information requested must include the details about the event, its purpose, and date. Please allow 6 weeks for processing.
Children's Tickets: Fans age 2 and under are admitted to regular season Cubs games without a ticket, provided they are seated on the lap of a parent or guardian.
Clark: In 2014, the Cubs welcomed Clark the Cub as the official mascot of the team. Clark serves as a champion for Cubs Charities' mission of targeting improvements in health and wellness, fitness and education for children and families at risk. Young fans will see him at schools, hospital appearances and a number of family-focused Cubs events such as Catch in the Confines. Before and during games, Clark will greet fans as they enter Wrigley Field and on Family Sundays, he will help kids run the bases following the game. Visit Cubs.com/Clark for more information or to book him for your party or special event!
Clark's Crew: Clark's Crew presented by Jewel-Osco, is the official kids club of the Chicago Cubs! Team up with Clark as a member of Clark's Crew and kids (ages 13 and under) will receive kid-specific perks, experiences and merchandise throughout the baseball season. To order your Clark's Crew membership, go to Cubs.com/Clark to sign up today and be a part of the fun all season long. For international orders, contact firstname.lastname@example.org or call Fan Services at (773) 388-8270.
Cubs Baseball Summer Camps: The Chicago Cubs Baseball Summer Camps presented by ATI Physical Therapy offer children ages 5-13 the ultimate Major League Camp Experience. The week-long camps feature top-notch baseball instruction coupled with memorable moments such as meeting a current Cubs player and taking a tour of Wrigley Field. Camps are held in communities throughout the Chicago area. For further information, visit Cubs.com/camps, email email@example.com, or call (773) 289-1505.
Concessions: Food and beverages are available throughout the ballpark at concession stands and portable carts managed by Levy Restaurants. Stop by the Fan Services Booth on the main concourse, behind home plate, for the most up-to-date list of all your food and beverage choices and locations.
Community Connection: The Chicago Cubs online newsletter informs our Wrigleyville neighbors about the latest updates and Cubs activities affecting the community. To sign up, please visit www.cubs.com/neighbors.
Corporate Events on Non-Game Days: Please refer to the Premier Seats and Services section in this guide for information.
Costumes: Costumes are allowed in Wrigley Field, as long as the fan's face is not covered. The Chicago Cubs reserve the right to refuse entry and refund the ticket price of any individual in a costume if it is deemed inappropriate.
Credit Card Policy: MasterCard is the preferred card of the Chicago Cubs. American Express, MasterCard, Discover, and VISA are accepted at Wrigley Field box offices and gift shops. Credit cards are also accepted at all Levy Restaurants concession stands.
CTA: Public transportation is the recommended way to get to Wrigley Field. The CTA Red Line stops directly at the Wrigley Field Addison station. For more details, call the CTA Hotline at (773) 836-7000 or log on to www.transitchicago.com. Please refer to the Bus Service section in this guide for more information.
From the northern suburbs: Take either the Skokie Swift (Yellow line) at 5900 W. Dempster St., Skokie, or the Purple Line at 349 Linden, Wilmette, and transfer to the Red Line train towards 95th at Howard. Wrigley Field is at the Addison stop.
From O'Hare Airport: The CTA station at O'Hare is located below Terminal 2. Take the Blue Line train (toward Forest Park) to the Addison stop. Transfer to the eastbound CTA Bus No. 152 bus which will stop at Wrigley Field (Clark St).
From Midway Airport: Take the CTA Orange Line towards The Loop (downtown) and transfer to the Red Line (Howard) train at Roosevelt. Wrigley Field is at the Addison stop.
Cubs Authentics: For information about MLB authenticated game-used and autographed memorabilia, email firstname.lastname@example.org or call (773) 404-4753. During home games, the Cubs Authentics Booth is set up on the main concourse behind home plate.
Cubs Caravan: The Chicago Cubs Caravan Tour, held annually a few days before the Chicago Cubs Convention, features players, coaches, and front office personnel in a fan-friendly atmosphere. The Cubs Caravan visits schools, hospitals, and other public facilities. The Cubs Caravan includes a school visit to the winner of the "Cubs Caravan Visits My School Contest." For more information, visit www.cubs.com.
Cubs Care: Cubs Care is the charitable beneficiary of the Chicago Cubs and a fund of the Robert R. McCormick Foundation. Cubs Care supports youth sports, education, and health and fitness. For more information, visit www.cubs.com/community.
Cubs Cash: Cubs Cash can be redeemed for food or beverage at any concession stand, redeemed for merchandise at any authorized souvenir stand, or used for ticket or tour purchases at Wrigley Field. Cubs Cash does not expire and can be exchanged for the current season's Cubs Cash by presenting it at the Wrigley Field Box Office in person. Cubs Cash may be purchased at any ticket services window at Wrigley Field or by calling (773) 404- CUBS (2827).
Cubs Clubs: Chicago Cubs fans can enjoy special privileges and exclusive perks as members of the Cubs Club, the official fan club of the Cubs. Members will enjoy a personalized membership card, a MLB.com gameday audio subscription and exclusive content and offers for the 2015 season. For information about the Cubs Clubs, call (773) 404-CUBS (2827) or visit www.cubs.com. In addition, there are Cubs Fan Clubs designed specifically for our younger fans. Please refer to the Newborn Fan Club section and the Clark's Crew section in this guide for more information.
Cubs Convention: The Cubs Convention has been held annually since 1986. It is a great opportunity for fans to mingle with the players, coaches, and Chicago Cubs staff. Autograph sessions are held along with informative seminars. The Cubs Convention will be held January 15-17, 2016. Please visit www.cubs.com/convention for more information.
Cubs Newborn Fan Club: Start your new little Cub off right with a membership in the Cubs Newborn Fan Club. Membership includes a customized photo announcing the birth on the iconic red Wrigley Field Marquee, an exclusive Cubs birth certificate, a Cubs baby stocking cap, and a Cubs "Rookie of the Year" onesie. For information and to place an order, please visit www.cubs.com./newborn. For International orders, please email email@example.com or call (773) 388-8270.
Cubs Open Charity Golf Outing: Hit the links with Cubs players and coaches on July 8, 2013, for a fun outing to benefit Chicago Cubs new Teamwork Scholarship program. Enjoy 18 holes of golf at Glen View Club, a private course consistently ranked in the top courses in Illinois. The day will feature on-course food and beverage, dinner, auction, and prizes. For more information on foursomes or sponsorship, please call the Chicago Cubs Community Affairs Department at (773) 404-CUBS (2827).
Customer Relations: Please refer to the Fan Services section in this guide for information.
Designated Driver Program: The Budweiser Good Sport Designated Driver Program encourages guests to pledge not to consume alcohol during their stay at Wrigley Field. Guests who are at least 21 years old, have a valid driver's license, and are not consuming alcohol at the ball park can sign up at the Fan Services Booth (located behind home plate on the main concourse) during any home game. Fans who participate will be entered in a drawing to win a complementary Cubs Good Sport of the Game shirt (winner announced middle of sixth inning). Participants will also receive a coupon for a free soft drink, valid at the concession stand located directly across from the Fan Services Booth behind home plate.
Directions to Wrigley Field: See the Transportation section of Cubs.com for details.
Disabled Guest Services: The Chicago Cubs want all fans to have an enjoyable experience while attending a game at historic Wrigley Field. Should you need assistance, have a question, or encounter a problem during your visit, please contact a Cubs Crowd Management employee. Our primary function is to help fans in every way possible.
Drinking Fountains: Drinking fountains are located throughout the ballpark. Please refer to the Amenities Map in this guide for locations.
Directions to Wrigley Field: See the Transportation section of cubs.com for details
Dugouts: The Chicago Cubs dugout is on the third base side. The visitors' dugout is on the first base side.
E-mail: Fans are welcome to share and submit their feedback to firstname.lastname@example.org.
Emergency Contact: To reach a fan for emergency purposes, please go to the Fan Services Booth on the main concourse behind home plate, or call Fan Services at (773) 388-8270. To facilitate communication in case of an urgent request, please make sure your friends and family know your seat location.
Employment Opportunities: Become part of the great American pastime. The Chicago Cubs are always looking for friendly, service-oriented fans to join our game day team. The majority of jobs are part-time, with work shifts based on our game schedule. Interested parties can email email@example.com or call (773) 404-4185 to reach the Event Operations Department. For jobs as vendors, concession workers, or retail jobs in Wrigley Field, you may call Levy Restaurants employment phone line at (773) 975-3740.
Engagement Photos: Engagement photos may be taken at Wrigley Field on non-game days. The couple must bring their own photographer. The fee of $250.00 benefits Chicago Cubs Charities. The only areas available for photos are: club box seating area, on-deck circle (weather permitting), and Cubs' dugout (if available). For information, call Chicago Cubs Community Affairs at (773) 404-4069.
Equipment Requests: All Cubs Major League Baseball equipment is recycled for use in Spring Training and for our minor league system.
Ernie Banks Statue: Unveiled March 31, 2008, to honor Hall of Famer Ernie Banks, "Mr. Cub", who played shortstop and first base for the Cubs from 1953-1971. The statue is located outside of Wrigley Field just north of the main gate (Gate F), on the corner of Clark St. and Addison St. Due to the 1060 Project, the location of the Ernie Banks Statue may change.
Exit and Re-Entry: After exiting, patrons will not be permitted to re-enter Wrigley Field on a ticket stub.
Family Rest Rooms: There is a family restroom conveniently located in the First Aid Office located on the first base side of the main concourse across from the ramp leading to Aisle 22-28.
Fan Club: Please refer to the Cubs Club on this guide for more information.
Fan Mail: Letters to Cubs players should be addressed to each player individually and sent to: Wrigley Field, 1060 W. Addison St, Chicago, Illinois 60613. If a response is desired, please enclose a self-addressed, stamped envelope. Please keep in mind that the players receive large quantities of mail and a response may not always be possible. The volume of mail also prohibits the tracking of letters and packages. Cubs players and coaches do not have email. We suggest that you do not send anything of value to the Cubs player as we cannot guarantee the item will be returned.
Fan Packs: In order to receive a Chicago Cubs Fan Pack please mail a postcard with your name and full address printed legibly. Postcards should be mailed to:
ATTN: Fan Services Team
1060 W. Addison St
Chicago, IL 60613
A Chicago Cubs Fan Pack may contain a pocket schedule, team literature, pictures, stickers, and other Cubs memorabilia. In order to make sure that all fans receive a Fan Pack, we can only send out one Fan Pack per year per person.
Fan Services: For questions, comments, or assistance, fans may email firstname.lastname@example.org or call (773) 388-8270. The Fan Services Team is available Monday through Friday from 8:30 a.m. to 5:00 p.m. with extended hours for night and weekend home games. During home games, fans may also visit the Fan Services Booth.
Fan Services Booth: The Fan Services Booth is located on the main concourse directly behind home plate. Services provided include answers to fan questions, ballpark food locations, information about events at Wrigley Field, directions, and mass transit information. Fans may also share their feedback here regarding their experience at Wrigley Field and obtain pocket schedules and Cubs stickers.
Fan Text Messaging Number: For assistance during the game, fans can text 69050, Keyword "Friendly" plus your issue and seating location. This option allows fans to discreetly alert event personnel of any fan services issues via text message during a game. You will receive a confirmation your message has been received. Standard message and data rates may apply.
Field Dimensions: Distances from home plate -
50/50 Raffle: One lucky fan at each Cubs home game will win a cash prize in this "split-the-pot" raffle. Fans may purchase 50/50 Raffle tickets from uniformed Chicago Cubs Charities raffle ticket sellers starting two hours before the game until the middle of the sixth inning. The winning ticket will be announced in the eighth inning and the winner will receive a check for half of the net proceeds from the game's raffle ticket sales that day. The other half will benefit Chicago Cubs Charities. For more information, or to find out the winning number, call the Raffle Hotline at (773) 404-4726 or go to http://cubscharities.m.pointstreak5050.com.
First Timer's Certificates: Remember your first trip to Wrigley Field with a personalized First Timer's Certificate. The First Timer's booth can be found on the main concourse, next to Gate D.
First Aid: First Aid is located on the first base side of the main concourse, across from Aisle 22-28. A physician and registered nurse are on hand for all games. Nursing mothers are also welcome to use the First Aid room. A family restroom is also available within First Aid.
Food and Beverages: Food and beverages are available throughout the ballpark at concession stands and carts managed by Levy Restaurants. Please refer to the Concessions section in this guide for information or refer to the Concessions map in this guide.
Foul Balls and Home Run Balls: Fans are permitted to keep foul balls and home run balls hit into occupied seating areas as souvenirs. However, fans must not enter the playing area to retrieve balls or otherwise interfere with balls still in play. All fans, especially those sitting along the foul lines in the box seats, are cautioned to stay alert for hard-hit foul balls or bats that might leave the field of play. Ticket holders assume all risks and dangers incidental to the game of baseball, whether occurring prior to, during, or subsequent to the actual playing of the game including (but not exclusively) the danger of being injured by or in connection with any thrown or batted ball. The Chicago Cubs are not liable for resulting injuries. The Chicago Cubs cannot be held responsible for the conduct of other Guests when attempting to obtain a foul or home run ball.
Foul Poles: The pinstriped flags atop the left- and right-field foul poles represent the retired uniform numbers worn by six of the greatest Cubs. Please refer to the Retired Numbers section in this guide for more information. To honor legendary Cubs broadcaster Jack Brickhouse (1916 - 1998), his famous phrase "Hey Hey" is also affixed on both foul poles.
Game Times: Unless otherwise announced, home night games begin at 7:05 p.m. Various day game times are 12:05pm, 1:20pm, 3:05pm, and 6:15pm. Game times are subject to change.
Gates: There are four designated fan access gates:
Gate Opening Times: The gates of Wrigley Field will open two hours prior to each game time unless otherwise announced.
Gift Certificates: We currently do not offer gift certificates for game tickets. As an alternative, we recommend Cubs Cash. Cubs Cash may be purchased at any ticket services window at Wrigley Field or by calling (773) 404- CUBS (2827). Gift certificates are available for Wrigley Field Tours by calling Fan Services at (773) 388-8270.
Cubs Gear (RF) -- Aisle 33-38
Cubs Gear (LF) -- Aisle 4
Cubs Gear (LB) -- Lower bleacher section by Gate N
Cubs Gear (HP) -- Aisle 120-121
Grass: The grass playing field is a sports blend of Kentucky Blue Grass and Rye.
Group Ticket Sales: Tickets for groups of 15 or more go on sale prior to the season through the mail. To receive order information, email email@example.com or call the Cubs Group Sales office at (773) 404-4242.
Guest Conduct: In conjunction with the Office of the Commissioner of Baseball, the Chicago Cubs are committed to keeping Wrigley Field a safe, comfortable and enjoyable environment for all fans. Our associates have been trained to proactively intervene where necessary to respond to unacceptable behavior such as:
Any guest not adhering to the above code or behaving in an unruly manner may be subject to removal from Wrigley Field. The Chicago Cubs and Wrigley Field reserve the right to determine what is unruly or unacceptable behavior and to take any and all actions permitted by applicable law, including without limitation removal and prosecution.
If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field Associate for assistance or text our fan assistance hotline at 88019, Keyword "FAN" and identify your seating location.
Prohibited actions on Cubs' property include, but is not limited to the following:
Violators may be removed from Wrigley Field property and/or prosecuted.
Guest Relations: Please refer to the Fan Services section in this guide for information.
|Ernie Banks||lst Baseman||1977|
|Frank Chance||lst Baseman||1946|
|Kiki Cuyler||Right Fielder||1968|
|Johnny Evers||2nd Baseman||1946|
|Billy Herman||2nd Baseman||1975|
|Ryne Sandberg||2nd Baseman||2005|
|Ron Santo||3rd Baseman||2012|
|Billy Williams||Left Fielder||1987|
|Hack Wilson||Center Fielder||1979|
Handicapped Parking: Please refer to the Disabled Guest Services section in this guide for information.
Harry Caray Statue: To honor legendary Cubs broadcaster Harry Caray (1914 - 1998), a statue in his likeness was placed outside of Wrigley Field on June 15, 2004. It was moved to its present location at the bleacher gate entrance at the corner of Waveland and Sheffield Avenues in 2010. Due to the 1060 Project, the location of the Harry Caray Statue may change.
Indoor Batting Tunnel: Indoor Batting Tunnel: A viewing area was built under the Budweiser Bleachers in right field to provide bleacher ticket holders the opportunity to watch pregame batting practice.
Kids Club: Please refer to Cubs Kids Club section in this guide for information.
Levy Restaurants: Levy Restaurants manages all aspects of food and beverage service, and all retail stores and merchandise sales at Wrigley Field. Levy Concessions can be reached by calling (773) 975-3740 or by visiting them at their onsite office, located at 1053 W, Waveland Ave. Levy Audi Club and Suites can be reached by calling (773) 404-4100.
Lost and Found: Any items lost or found within Wrigley Field should be brought to the attention of a uniformed employee, or can be turned in to the Fan Services Booth during the game. Lost and Found may also be contacted at (773) 404-4084. Game day hours are 9:00 a.m. to the end of the game. Non-game day hours are 9:00 a.m. -4:00 p.m. during the season and 9:00 a.m.-3:00 p.m. during the off-season.
Lost Fans: Please notify the nearest Ambassador of a lost fan or report a lost fan to personnel at the Fan Services Booth located on the main concourse behind home plate. Lost fans can also be brought to the Fan Services Booth. All game day staff will coordinate efforts to locate the lost fan.
Lost/Stolen Game Tickets: Please remember that game tickets are like money and should be secured like cash. Stolen tickets will be replaced as long as a police report has been filed and documentation is presented to the Cubs ticket office at least 24 hours prior to game time. Lost tickets can be replaced for $20 per ticket if there is proof of purchase.
Luggage/Bag/Stroller Check: Oversized luggage and strollers can be claim checked at the Bike Valet north of the Cubs Store at Clark & Addison St.
Mail: Mail or correspondence may be sent to: Chicago Cubs, Wrigley Field, 1060 W. Addison St., Chicago, IL 60613-4397.
Media Guide: To purchase the official Chicago Cubs Media Guide, please call Levy Restaurants at (800) 248-9467.
Media Relations: To contact the Chicago Cubs Media Relations Department, please email firstname.lastname@example.org or call (773) 404-4191.
Meeting Space: Host your next corporate meeting at historic Wrigley Field. A variety of meeting packages are available for groups of all sizes and needs. For information and pricing, please email email@example.com, call (773) 404-4200, or visit www.cubs.com/premier.
Merchandise: Please refer to the Gift Shops section in this guide for more information.
National Anthem:National Anthem: Any person(s) wanting to perform the National Anthem prior to a Cubs game must submit an audio file or video link of the musician(s) performing an "a cappella" version of the Star Spangled Banner. To be considered for the upcoming season, auditions should be emailed to NationalAnthem@cubs.com before March 1 each year.
Newborn Club: Please refer to Cubs Newborn Club section in this guide for information.
Organist: Gary Pressy has been the organist at Wrigley Field for over 25 years and over 2000 home games. Organ music debuted at Wrigley Field on April 26, 1941, making it the first major league ballpark to play organ music.
Paging: Please refer to the Emergency Contact section in this guide for information
Parking: Parking is available for cash on game days, subject to availability. Please refer to the Parking Map at www.cubs.com/parking. For further information, please call Fan Services at 773-388-8270.
The Chicago Cubs operate the parking lots listed below.
Irving Park Lot: 1502 Irving Park Rd., Chicago, IL 60613 (Irving Park Rd & Seminary Ave.)
Brown Lot: 1140 W. Eddy St., Chicago, IL 60613 (Waveland Ave. & Seminary Ave.)
Green Lot: 1126 W. Grace St., Chicago, IL 60613 (Grace St. and Clifton Ave.)
Remote Parking: Remote parking is available for Nights and Weekend games. Does not include Friday afternoon games. 3900 N. Rockwell St., Chicago. Off Irving Park Rd between California and Western Ave.
Party Facilities: Pre-game party facilities for group outings are available at Wrigley Field. To inquire about and reserve our pre-game party facilities for game days, please call the Cubs at (773) 404-4200. For additional information, go to www.cubs.com/premier. For non-game day reservations, please call Levy Restaurants at (773) 404-4200.
Pavers: Select sections of walkways outside of Wrigley Field are paved with commemorative brick pavers engraved with fan names and messages. There are no plans to expand the pavers at this time. However, interested fans can add their name to a point-of- interest list by calling (800) 851-6846. For the location of existing paver bricks, call Fan Services at (773) 388-8270 or email firstname.lastname@example.org.
Pay Phones: Public pay phones are located near the Fan Services Booth on the main concourse behind home plate.
Personal Check Policy: Personal checks are not accepted for payment at the Cubs ticket windows.
Pets: Animals, except for service animals assisting visitors with disabilities, are not permitted on Wrigley Field property
Premier Seats and Suites:
Print at home tickets: If you purchase Cubs tickets online, you can print them immediately. Just select "Print Tickets at Home" as your delivery method and your tickets will be emailed to you after completing your purchase.
Prohibited Items at Wrigley Field:
All bags are subject to inspection. To ensure fan safety, the Club reserves the right to refuse admittance of any item deemed hazardous or suspicious, including any item capable of being used as a projectile.
Luggage and strollers can be claim checked at the Bike Valet north of the Cubs Store at Clark & Addison St. All bags are subject to inspection. To ensure fan safety, the Cubs reserve the right to refuse admittance of any item deemed hazardous or suspicious.
Promotional Items/Dates: The Chicago Cubs give away a variety of promotional items at designated games throughout the season. Promotional items have individual restrictions (i.e., first 5000 guests, ages 14 and under, etc.) and dates and items are subject to change without prior notice. Promotional items are distributed one per person on a first-come, first-served basis to fans who are present and meet the criteria determined by the providing corporate partner with no exceptions. A game ticket does not guarantee the holder a promotional item.
Public Address Announcers: The public address announcer for the Chicago Cubs is Andrew Belleson.
Public Transportation: The Cubs recommend using public transportation when visiting Wrigley Field. Please refer to the CTA section in this guide for information.
Race to Wrigley: The Race to Wrigley is an annual event and benefits Chicago Cubs Charitieand will be held on April 25, 2015. The course route goes through the streets of the Lakeview neighborhood before returning to the Friendly Confines where participants run through Wrigley Field's ground level concourse, finishing under the iconic red Wrigley Field Marquee at Clark and Addison Streets. Personal fundraising pages benefit Lurie Children's and top fundraisers earn a chance to run a post-race victory lap inside Wrigley Field. For further information, please visit www.racetowrigley.com.
Radio Broadcasts: Every Cubs game is broadcast live on Chicago's WBBM Newsradio 780 AM. Games can also be heard via the internet at www.cubs.com. Radio Broadcasters for the Chicago Cubs are Pat Hughes and Ron Coomer and can be emailed at PatandRon@wbbm-am.com.
Rain Out/ Rain Check Policy: In the event that a game is not played, your paid ticket serves as a rain check, so it is important to keep your original ticket. Specific information regarding a rainout and rescheduling will be posted on www.cubs.com, as soon as it becomes available.
Re-entry into the Ballpark: There is no re-entry into Wrigley Field on a ticket stub.
Refund Policy: No refunds or exchanges are given for Cubs tickets.
Release: Each ticket holder and every other person in Wrigley Field grants Chicago Cubs and its designers unrestricted right to use the individual name, voice, image, likeness, actions and statements in any live display or other recording taken at the game, for any purpose including advertising or promotional purposes and in any media known or subsequently developed, without additional compensation. Baseball games and activity at Wrigley Field are filmed and recorded.
Remote Parking Lot: Please refer to the Parking section in this guide for more information.
Remote Shuttle: On night and weekend games the Cubs will provide free parking and shuttle services from 3900 North Rockwell located just east of the Chicago river immediately south of Irving Park Road. Services begin approximately 2.5 hours before first pitch and drop off at Wrigley Field. Returning buses board post-game at the drop-off location - East side of Clark Street north of Addison - and will run for approximately one hour after game end.
Restrooms: Restrooms are located throughout the facility and a family restroom is available in First Aid.
Retired Uniform Numbers: The pinstriped flags atop the left-and right-field foul poles represent the retired uniform numbers worn by six of the greatest Cubs.
On the left foul pole:
Ron Santo Hall of Famer: Dedicated on August 10, 2011 to honor Hall of Famer Ron Santo who played third base for the Cubs from 1960 - 1973 and was the Cubs radio broadcaster from 1990 until his death in 2010. The statue is located on the corner of Sheffield Ave. and Addison St.
Ron Santo Statue: Located at the corner of Addison and Sheffield, the Ron Santo statue was dedicated on August 10, 2011 to honor the Cubs legendary 3rd baseman and radio broadcaster.
Roof Flags: Flags adorn the upper deck roof to commemorate various special events in the history of the Chicago Cubs.
Left Field Roof
Right Field Roof
Rooftops: The rooftop businesses on Waveland and Sheffield Avenues license from the Cubs the right to sell tickets to view Cubs games. For information, please contact each rooftop directly.
Scalping: To avoid problems with counterfeit, stolen, void, or inflated price tickets, purchase tickets only at the Wrigley Field Box Office or from a licensed outlet.
Schedules: Game schedules are available at the Fan Services on the main concourse behind home plate. Fans may also email email@example.com, call Fan Services at 773-388-8270 or go online at www.cubs.com.
Scoreboard: The centerfield scoreboard at Wrigley Field is only one of two manually operated scoreboards still in existence today at a major league ballpark. It was constructed in 1937 and except for a few modern touches, such as the electronic message board, it remains just as it was in 1937. The clock atop the scoreboard was added in 1941. The score-by-innings and the pitchers' numbers are still changed by hand. The numbers signaling batter, ball, strike, and out, along with "H" and "E" to signify hit and error, are eyelets. The scoreboard also uses a unique method to track pitchers being used in out of town games. The SP on the scoreboard stands for starting pitcher and the RP stands for the current relief pitcher in each game. The numbers 1 thru 16 are used to indicate the actual pitcher being used for each out of town team. To find out which number has been assigned to a pitcher, fans should refer to an official Wrigley Field scorecard.
Scoreboard Greetings: Personalize your visit to Wrigley Field by purchasing a special message on the Wrigley Field centerfield message board. Messages are posted in the middle of the 5th inning. Each message will only be displayed once, so be sure to have your camera out and ready! Space is limited and messages are on a first-come, first-served basis. Dates sell out quickly so we recommend placing your order a minimum of five business days in advance of the requested game. Proceeds benefit Chicago Cubs Charities. To order a Scoreboard Message, go to http://cubs.com/scoreboardmessages.
>Season Tickets: The Chicago Cubs offer a variety of packages for fans interested in the benefits of being a Season Ticket Holder. At the current time, there is a waiting list for season tickets. To add your name to the Season Ticket Holder Waiting List, visit www.cubs.com/waitlist.
Security Services: Uniformed personnel are stationed throughout the ballpark during all events. In the case of a security incident, notify a uniformed ballpark employee and/or nearest uniformed security officer. For assistance during the game, Text the word "Friendly" with your issue and seating location to 69050. This option allows fans to discreetly alert event personnel of any fan services issues during a game.
Other security information:
Each entry gate will have designated bag search lanes (for all guests carrying items needing inspection) and express lanes (for guests not carrying an item needing inspection).
Guests wearing coats may be asked to open them prior to entry.
After exiting, guests will not be permitted to re-enter Wrigley Field on a ticket stub.
Seventh Inning Stretch: A Wrigley Field tradition in honor of the late, great Harry Caray who would lead our fans in singing "Take Me out to the Ballgame" during the seventh inning stretch. You can now see and hear your favorite athlete, artist, or entertainer lead the crowd as guest conductor in this tradition.
Sheffield Grill: Located inside Wrigley Field, next to Gate D on Sheffield Ave. and Addison St., the Sheffield Grill is a great place to sit, relax, and have a bite to eat before and during a game.
Smoking: Smoking is strictly prohibited in Wrigley Field.
Souvenirs: Please refer to the Gift Shops section in this guide for more information.
Sloan Park: Chicago Cubs Spring Training is held at Sloan Park, 2330 Rio Salado Parkway, Mesa, AZ 85201. For information, go to www.sloanpark.com.
Spring Training: The Chicago Cubs Spring Training is held at Sloan Park in Mesa, Arizona. For information, go to www.sloanpark.com.
Standing Room: A limited number of standing room tickets may be made available, per the discretion of the ball club.
Suites: Please refer to the Premier Seats and Services section in this guide for information.
Summer Baseball Camps: Please refer to the Baseball Camps section in this guide for information.
Tailgating: Tailgating is not allowed in any of the Chicago Cubs operated parking lots. The Chicago Police Department strictly enforces open alcohol container laws.
Telecommunications Device for the Deaf: TDD phones are text phones for persons with hearing or speech difficulties. Text telephones provide a keyboard input and visual display output to callers and receiving parties connected over standard telephone lines and networks. A TDD phone is located near the Fan Services Booth, located on the main concourse behind home plate.
Television Broadcasts: Chicago Cubs games are broadcast on Comcast Sports Net & Comcast Sports Net Plus, WGN, WPWR , ABC 7, ESPN and FOX. Television broadcasters for the Chicago Cubs are Jim Deshaies and Len Kasper and can be emailed at firstname.lastname@example.org.
Theme Games and Special Events: The Chicago Cubs hold several special Theme Games and Special Events throughout the season. These theme games and special events require a specific ticket to qualify for the special promotion. For information, please call Fan Services at (773) 388-8270 or visit www.cubs.com/tickets.
Tickets: Each ticket is a revocable license and is subject to denial of admission upon refund of face value. Fans are subject to removal from Wrigley Field upon breach of Wrigley Field rules at the discretion of management.
Ticket Exchanges or Refunds: No refunds or exchanges are given for Cubs individual game tickets.
Ticket Office: The Wrigley Field Ticket Office is located at the corner of Clark and Addison Streets, 1060 W. Addison, Chicago, IL 60613. The box office is open Monday through Friday, 8:00 a.m. to 6:00 p.m. and Saturday/Sunday, 9:00 a.m. to 4:00 p.m., during the regular season, with extended hours on game days.
Umbrellas: Fans are allowed to bring small umbrellas into Wrigley Field to use during rain delays.
Vine Line: Vine Line is the monthly magazine of the Chicago Cubs. To order a subscription, please email email@example.com or call (800) 618-8377. For customer service questions, please use email at firstname.lastname@example.org.
Wheelchair Seating: Please refer to our Disabled Guest Services section for information.
Wall of Fame: Legendary Cubs players from throughout the years are featured here and honored in this Cubs Hall of Fame. Located on the main concourse across from Field Box Aisles 126-127. Presented by Northwestern Medicine.
Wedding Photos: Wedding photos may be taken at Wrigley Field on non-game days. A maximum of 30 people in the wedding party will be allowed inside the ballpark to take pictures for a 30 minute session. The only areas available for photos are: club box seating area, on-deck circle (weather permitting), and Cubs' dugout (if available). The couple must provide their own photographer. The fee of $500.00 benefits Chicago Cubs Charities. For information call (773) 404-4069.
Will Call: Please refer to the Tickets section in this guide for information.
Wrigley Field Road Tour: This annual event brings fellow cyclists together for a 100 mile ride out and back from Wrigley Field. Riders finish with a concert and picnic on the outfield grass in the Friendly Confines. Proceeds from the Wrigley Field Road Tour help purchase bicycles for those without transportation in Africa as well as fund local programs through Chicago Cubs Charities. The Wrigley Field Road Tour will take place August 25, 2013. More information »
Wrigley Field Tours: Tours of historic Wrigley Field are available on select dates, both game days and non-game days, during the regular season and a shortened schedule in the off season. Tours may include visits to the seating bowl, press box, bleachers, clubhouses, and Cubs dugout, as well as a chance to step on the Cubs on-deck circle. All stops and locations are subject to availability. Gift Certificates are available for Wrigley Field Tours. For information about specialty tours, call Fan Services at (773) 388-8270. Please visit www.cubs.com/tours.
Wrigleyville Neighbors: Neighbors are encouraged to sign up to receive Community Connection which will give them the latest in Cubs activities affecting the community. To sign up, visit www.cubs.com/neighbors
Yearbook: Available for purchase on game days at each gate. On non-game days, you may purchase by calling Levy Restaurants at (800) 248-9467.